Tickets

Tickets is a board shared by the whole team for reporting bugs or suggestions about the application itself — it is not a ticket system for your end clients (for that there is the Tools catalogue, with Chatwoot-style support if your firm has it enabled).

Create a ticket

Choose the type (Bug or Suggestion), write a title and a description, and attach screenshots or a PDF if it helps explain it (up to 8 MB per file).

Views

• Cards: grouped by type (bugs / suggestions).
• Board: grouped by status (unreviewed / under review / done) — only an administrator can move a ticket between columns.

Edit and delete

You can edit or delete your own tickets while they are still "unreviewed". An administrator can edit or delete any ticket, in any status.

Who sees what

Unlike tasks and notes, tickets are visible to the whole team, not only to whoever creates them — it is a shared board on purpose.